Shipping Policy for KB Creations
Effective Date: [3/10/2025]
At KB Creations, we are committed to delivering your products safely and on time. Please read our Shipping Policy carefully before placing an order.
1. Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Time
- Delivery timelines vary depending on your location and courier partner.
- Typically, products are delivered within 5–10 business days across India.
- Delays caused by courier services, strikes, weather conditions, or unforeseen events are beyond our control.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before you confirm your order.
- From time to time, we may offer free shipping promotions.
4. Order Tracking
- Once your order has been dispatched, you will receive a tracking ID and courier details.
- Tracking details will be shared via Email, SMS, or WhatsApp (based on the contact details provided at checkout).
- You can use this tracking ID to monitor the status of your delivery online.
- Once your order has been dispatched, you will receive a tracking ID and courier details.
5. Delivery Areas
- We currently ship across India.
- For international orders, please contact us directly before placing your order.
6. Failed Delivery
- If delivery fails due to an incorrect address, unavailability of the recipient, or refusal to accept the package, the order may be returned to us.
- In such cases, re-delivery charges may apply.
7. Damaged or Missing Items
- If your order arrives damaged, defective, or missing items, please contact us within 48 hours of delivery.
- You will need to provide order details along with photos/videos as proof.
- Such cases will be handled under our 7-day Replacement Policy.
8. Contact Us
For questions related to shipping or tracking, you can reach us at:
KB Creations
49, Subasri Nagar, Arambakkam,
Padappai – 601301, Tamil Nadu, IndiaEmail: creationskb1971@gmail.com
Phone / WhatsApp: +91-9841618427 / +91-7550318427
